Operations center
A centralized workspace for packages, customers, billing, pre-alerts, ACS synchronization and operational monitoring.
Case Study · 2026
Logística
SA.
A logistics management platform built to centralize customers, packages, assignments, tracking and day-to-day courier operations.
Industry
Logistics
Type
Operations Platform
Year
2026
Role
Design & Development
Public experienceSA Logística · 2026
01 · The challenge
Making complex operations easier to manage.
Courier businesses manage a constant flow of customers, shipments, tracking numbers, package assignments and operational updates.
When that information is spread across manual processes and disconnected tools, everyday operations become slower and more prone to mistakes.
Logística SA needed a centralized platform where both staff and customers could interact with package information reliably.
02 · The solution
One system.
Clearer operations.
Oakflare built a centralized logistics platform combining customer management, package workflows, tracking, assignments and operational tools into a single production system.
01
Customer management
02
Package tracking
03
Package assignments
04
Pre-alert management
05
Operator dashboard
06
Customer notifications
07
Shipment visibility
08
Production infrastructure
03 · Product
Customer portal
Customers can access their locker information, recent shipments, invoices and account activity from one place.
Shipment tracking
Package status, tracking numbers, estimated charges and shipment progress are available directly from the customer portal.
Authentication experience
A dedicated customer entry point designed to make account access clear and straightforward.
04 · Architecture
Designed beyond
the interface.
The platform combines a React frontend with a FastAPI backend, PostgreSQL persistence and containerized production services, giving the application a maintainable foundation for real operational workloads.
01
Frontend
Responsive React interface for customers and operators.
02
API
FastAPI backend handling business logic and integrations.
03
Data
PostgreSQL database for customers, packages and operations.
04
Infrastructure
Dockerized production services deployed on Linux.
05 · Technology
Built to be
maintainable.
React
JavaScript
FastAPI
Python
PostgreSQL
Docker
Caddy
Linux
06 · Result
A clearer foundation for everyday logistics.
Logística SA centralizes the information and workflows required to manage customers and packages, giving the business greater visibility over its daily operations.
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